Gama pay: PEBBO product design case study

Gama Pay

Gama Pay

Gama Pay

Product Design / UX Strategy  / Customer Research
Product Design / UX Strategy / Customer Research
Product Design / UX Strategy / Customer Research
Product Design / UX Strategy / Customer Research

Digitalizing payment experience: customer experience with a higher satisfaction 

Digitalizing payment experience: customer experience with a higher satisfaction 

Digitalizing payment experience: customer experience with a higher satisfaction 

Gamania, one of the most well-known game companies in Taiwan, initiated a new service to expand their business. Gama Pay mobile application was designed and developed through a close co-creation process between Pebbo and Gamania. The main challenge was to provide an easily usable and useful mobile payment experience in order to acquire and retain new users.

Gamania, one of the most well-known game companies in Taiwan, initiated a new service to expand their business. Gama Pay mobile application was designed and developed through a close co-creation process between Pebbo and Gamania. The main challenge was to provide an easily usable and useful mobile payment experience in order to acquire and retain new users.

As a platform, beyond a mobile app: to leverage business opportunities

As a platform, beyond a mobile app: to leverage business opportunities

As a platform, beyond a mobile app: to leverage business opportunities

Time has changed and users do not want to keep many apps. Gama Pay seemed to be the best place to provide service/product promotions to the users based on their purchase behaviors. This, in turn, is expected to increase the user retention rate through daily life. On the other hand, the experience for the business/service providers was also designed through iterative testing.

Time has changed and users do not want to keep many apps. Gama Pay seemed to be the best place to provide service/product promotions to the users based on their purchase behaviors. This, in turn, is expected to increase the user retention rate through daily life. On the other hand, the experience for the business/service providers was also designed through iterative testing.

Gama pay: PEBBO product design case study
Gama pay: PEBBO product design case study
Gama pay: PEBBO product design case study

On-boarding experience: only focusing on the key values and the key features

On-boarding experience: only focusing on the key values and the key features

On-boarding experience: only focusing on the key values and the key features

On-boarding experience: only focusing on the key values and the key features

Starting from clarifying and redefining the core values of the product, the whole on-boarding process was streamed down which was quite complicated previously. The main goal was to lower the learning curves for the first time users so that they can be turned into activated users.

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Digitalizing the payment experienceGama Pay

2011-2021. All rights reserved. PEBBO eXperience Design Inc.

2011-2020. All rights reserved. PEBBO eXperience Design.

2011-2020. All rights reserved. PEBBO eXperience Design.